Comme des enfants offers you two options when buying online:
Pick up in store:
The free "Pick up in store" option ensures that your purchase will be reserved for you and allows you to come to the store when time permits to pick up your order with the added bonus of a smile from one of us!
1- If you would like gift wrapping or for any other comments, please indicate this in the "special instructions for ordering" section of your basket.
2- We will notify you by email when your order is ready to be picked up (1-2 business days)
3- Then, all you have to do is pick it up during our opening hours at 901 Marie-Anne Est, it will be our pleasure to see you!
Delivery:
We are happy to deliver your purchases directly to your door, whether you live in Mascouche, Tokyo, or anywhere else in the world!
1- For special indications, such as a note to attach to the package or a more festive package, a "special instructions for ordering" section is available in your basket.
2- We use Canada Post 's rates and different shipping options. You can select the option that suits you during checkout.
3- Once the order has been placed, Comme des enfants prepares it with care. It is therefore necessary to give us one or two working days to make the package. You will then receive a shipping confirmation and the tracking number for your package by email.
4- Once the package has been sent, delivery times vary depending on the shipping option chosen: You can follow its progress via the Canada Post website
Further information:
We love our planet very much! This is why our packaging is made of recycled cardboard, trying to limit over-packaging and waste as much as possible (while ensuring the safety of your purchases, of course!)
Comme des enfants ideally uses mailing services with tracking numbers. If you would like a shipping option without a tracking number, please contact us.
Please note that Comme des enfants cannot be held responsible for packages lost, damaged or delayed by Canada Post and that customs fees and other taxes are the responsibility of the customer.
Some items have non-standard dimensions and may require additional shipping costs. We will contact you following your purchase to let you know.
